Safety standards



Art.1 Visitors are required to comply with the following safety and behavior rules established by the Museum Management and available to the public at the reception point.

Particular provisions can be communicated to:

persons and groups authorized to use the premises intended for meetings, conferences or other activities;
people unrelated to the museum service, present on the premises for professional reasons.
The «Paolo and Ornella Ricca» School Museum is open according to the days and times illustrated as follows.

Title I – Access to the Museum

Art. 2 During the school year the museum is open from Tuesday to Friday only to school groups by reservation from 9.00 to 10.30 (first shift) and from 11.00 to 12.00 (second shift).




(reserved for schools)


(reserved for schools)


(reserved for schools)


(reserved for schools)

Saturday Sunday

(open to the public)

I          closed     9.00 – 10.00       9.00 – 10.00      9.00 – 10.00  9.00 – 10.00        closed  closed
II          closed   10.30 – 11-30   10.30 – 11-30   10.30 – 11-30   10.30 – 11-30        closed   closed
The calendar of opening days for the current academic year is published on the website /. The Management can arrange visits outside the museum’s opening hours with organizations, associations and private individuals, provided that the operating costs of the structure are assumed by the applicants.

Art. 3 Admission is subject to payment of the amount set out in the price list published on the website / (for the public: €3 for visits; €5 for workshops), also exhibited at the reception point, and upon collection of the corresponding ticket. For schools, the rate is €2 per student, free for accompanying teachers. Admission is free for the disabled and journalists with a membership order card; other free admissions may be provided subject to authorization by the Museum staff.

Art. 4 Wheelchairs and prams for children, not particularly bulky, are allowed in the museum complex. The Management declines all responsibility for any damage to third parties caused by these vehicles or suffered by their occupants.

Art. 5 It is forbidden to bring into the Museum:

weapons and ammunition;
explosive, flammable or volatile substances;
dangerous, excessively heavy and bulky objects
Title II – Wardrobe

Art. 6 A special room in the museum complex will be used as a cloakroom in order to allow visitors to store overcoats, small luggage and objects referred to in the following articles free of charge.

Art. 7 Access to the exhibition halls is subject to the obligatory deposit of:

sticks, umbrellas and pointed, sharp or blunt objects; however, canes for the elderly or infirm are authorized;
suitcases, bags, rucksacks and anything that could compromise the safety of the exhibited works, people or the structure.
Art. 8 The following must not be deposited in the cloakroom:

money and checkbooks
valuables and jewelry
photographic, cinematographic and audiovisual material, except easels. Deposits made in derogation from this article are at the risk and peril of the depositor.
Art. 9 The Management declines all responsibility for theft and for objects not deposited in the cloakroom.

Art. 10 Every deposited object must be collected on the same day, before the Museum closes. Anything not picked up at closing will be deemed lost item.

Art. 11 Objects lost in the Museum premises are handed over to the Management. The objects will be sent to the Lost and Found Service of the Municipality of Macerata at the Treasurer’s Office (Viale Trieste 24, Macerata) on a monthly basis, where they can be collected every weekday from 10.00 to 12.00.

Title III – Observations and complaints

Art. 12 Visitors can report any observations and/or complaints on the appropriate register deposited at the reception point.

Title IV – General behavior of visitors

Art. 13 The utmost correctness and respect towards the service personnel and all the people present in the building is required. Visitors are requested to comply with the instructions provided by the service staff.

Article 14 It is forbidden:

overcome the barriers of protection;
lean on the showcases, bases and other elements of the set-up;
write or daub the walls;
run along the exhibition itinerary;
smoke, consume food or drink in the museum structure;
throw paper or other on the ground;
speak loudly, disturbing other visitors;
sell items and distribute flyers.
Art. 15 We inform you that failure to comply with the provisions of these Regulations may result in expulsion from the Museum and, if necessary, in the initiation of legal proceedings.

Title V – Provisions relating to groups

Art. 16 School visits must take place under the guidance of one or more escorts, based on the number of visitors, who is responsible for compliance with the rules contained in these regulations and for the good conduct of the group. Companions are not required to obtain a ticket at the entrance.

Art. 17 For school groups it is necessary to book the visit.

Art. 18 Group members are requested not to leave the guide and not to disturb other visitors who may be present.

Art. 19 The Management may, at any time, restrict the conditions of access and group visits, depending on the Museum’s reception capacity.

Art. 20 Guided tours, educational itineraries and workshops are conducted only by people specifically authorized by the Museum Management.

Title VI – Photographs, filming and copies

Art. 21 The use of cameras without flash and tripod is permitted in the exhibition halls, as well as the use of video cameras without tripods, except for precise indications displayed at the entrance to the Museum or provided by service personnel.

Art. 22 The use of flash, lights and tripods requires an individual authorization granted by the Management.

Art. 23 Filming must be for amateur and study purposes only, with the prohibition of publication on any support for free or paid diffusion. The Museum Management declines any responsibility for the dissemination of photographs and/or videos of minors taken inside the exhibition halls and subsequently disseminated via the press, web or social networks without the authorization of the parents of the subjects portrayed. For promotional, documentary and scientific purposes, the Museum Management can authorize the service personnel to take photographs and shoot videos, with the prior authorization of the subjects portrayed and/or – if minors – of their respective guardians. For filming for commercial, editorial, cinematographic, documentary, journalistic and/or television purposes, it is necessary to contact the Management. For filming in which the personnel could appear, in addition to the authorization of the Management, that of the interested parties must also be requested.

Title VI – Safety of people, works and buildings

Art. 24 On the basis of current legislation (Ministerial Decree of 10 March 1998) and the specific indications communicated by the Fire Brigade, the maximum presence of people in the various rooms of the Museum is established as follows:

exhibition hall: maximum 100 total contemporary presences;
classroom: maximum 50 total simultaneous presences;
classroom: maximum 50 total simultaneous presences.
Art. 25 Visitors are prohibited from committing actions that could compromise the safety of people and property. Any accident or anomalous event must be immediately reported to the surveillance staff.

Art. 26 In the event of a fire, it is recommended to keep calm. If the evacuation of the building is ordered, it is necessary to proceed in a disciplined and orderly manner, respecting the directives of the personnel.

Art. 27 In the event of an accident or illness, it is forbidden to move the injured or sick person, make him drink or administer any medicine before the arrival of help. If a doctor or nurse is among the visitors, they must remain close to the injured or sick person until they are transported to the hospital; they will also be invited to leave their personal details to the supervisory staff present.

Art. 28 No exhibited object or part of the set-up can be removed or moved in the presence of the public during opening hours. Any visitor who witnesses or presumes theft is required to notify the staff.

Art. 29 In the event of an attempted theft in the Museum, certain urgent measures may be taken, such as closing the accesses and controlling the exits.

Art. 30 In the event of a large turnout and in any situation that could compromise the safety of people or property, the Museum may be closed in whole or in part, or the opening hours may be modified. The Management reserves the right to adopt any necessary measure, imposed by the circumstances.